The Close Shift is the function that ends the activity during a specified time, generally confined to a specific date. Selecting Close Shift begins the prompts to print, close the shift, and continue onto the reconciliation process.

A shift has an assigned Z-Number that is used in the reporting system. Once a shift is closed, the voiding of an invoice is not allowed, so, in this case, a refund creates the credit to be applied to the customer account.

An open shift is needed to process Point of Sale, Sales Orders, Service Tickets, or Rental Contracts.

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