Your brand is what people have in their head when they think of you. When you're a multi-channel business, it's important to maintain a consistent experience across your channels, other your brand will mean one thing for your Amazon customers, another for your brick-and-mortar customers, and something entirely different for your social media followers.

Learn from Wix, an approved app for Amazon sellers, how to enrich customer interactions with your brand across multiple channels by:
1) creating social proof using social media feedback and testimonials
2) offering new pre- and post-sale touch-points, such as forums
3) centralizing customer support.

00:00 Intro
00:36 Beginning of Wix Presentation
02:46 Limitations of Single-Channel Merchants
08:37 How to Create Social Proof
10:08 How to Establish Community With Your Customers
11:58 How to Improve Customer Support and Registration
13:10 Examples of Strong Multi-Channel Brands
18:15 Wix Stores Features
22:10 Q&A

Find the Wix app and 2,500+ others on the Selling Partner Appstore, your one-stop-shop for discovering and authorizing secure, Amazon-approved apps to help you automate, manage, and grow your business.

🚀 Selling Partner Appstore: [ Ссылка ]
📈 Wix eCommerce App: [ Ссылка ]

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