Micro Focus Service Desk version 7.4.
This presentation discusses Micro Focus Service Desk Installation, Upgrade and Migration Tips and has a demo of Migrating an appliance from v7.3 to v7.4 with an internal database in a VMware environment. This presentation discusses key reminders during the install, upgrade or migration process; backup of the database, customizations, certificates, critical folders, log locations, verifying network and external system configurations.

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