The "Service - Process" Matrix helps us understand the variety of service businesses and how they are structured according to their "degree of customization" and "customer contact". These dimensions might instead also be called "Visibility" and "Variety" if using the terminology from the 4Vs framework.

𝐅𝐑𝐄𝐄 𝐄-𝐁𝐎𝐎𝐊- 𝟏𝟎 𝐬𝐭𝐞𝐩𝐬 𝐭𝐨 𝐏𝐫𝐨𝐩𝐞𝐥 𝐲𝐨𝐮𝐫 𝐂𝐚𝐫𝐞𝐞𝐫 𝐢𝐧 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭
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Find the full length video of this topic also on my channel.

𝐅𝐑𝐄𝐄 𝐌𝐢𝐧𝐢 𝐕𝐢𝐝𝐞𝐨 𝐂𝐨𝐮𝐫𝐬𝐞 - 𝐓𝐡𝐞 𝐅𝐨𝐫𝐠𝐨𝐭𝐭𝐞𝐧 𝐅𝐮𝐧𝐝𝐚𝐦𝐞𝐧𝐭𝐚𝐥𝐬 𝐨𝐟 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭
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💻🌐 𝐒𝐞𝐥𝐟-𝐒𝐭𝐮𝐝𝐲 𝐎𝐧𝐥𝐢𝐧𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐂𝐨𝐮𝐫𝐬𝐞𝐬🚀💯:

📊 𝐎𝐏𝐄𝐑𝐀𝐓𝐈𝐎𝐍𝐒 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐀-𝐙
🔗 [ Ссылка ]

🏭 𝐋𝐄𝐀𝐍 𝐌𝐀𝐍𝐔𝐅𝐀𝐂𝐓𝐔𝐑𝐈𝐍𝐆 𝐀-𝐙
🔗 [ Ссылка ]

🚚 𝐒𝐔𝐏𝐏𝐋𝐘 𝐂𝐇𝐀𝐈𝐍 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐀-𝐙
🔗 [ Ссылка ]

🚢 𝐋𝐎𝐆𝐈𝐒𝐓𝐈𝐂𝐒 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓: International Freight and Shipping
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📦 𝐈𝐍𝐕𝐄𝐍𝐓𝐎𝐑𝐘 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 𝐀-𝐙
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⚠️ 𝐒𝐀𝐅𝐄𝐓𝐘 𝐒𝐓𝐎𝐂𝐊 𝐂𝐀𝐋𝐂𝐔𝐋𝐀𝐓𝐈𝐎𝐍: Inventory Control
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📈 𝐊𝐏𝐈s: 𝐊𝐄𝐘 𝐏𝐄𝐑𝐅𝐎𝐑𝐌𝐀𝐍𝐂𝐄 𝐈𝐍𝐃𝐈𝐂𝐀𝐓𝐎𝐑𝐒 𝐀-𝐙
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📊𝐒𝐔𝐏𝐏𝐋𝐘 𝐂𝐇𝐀𝐈𝐍 𝐊𝐏𝐈s
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𝐅𝐑𝐄𝐄 𝐄-𝐁𝐎𝐎𝐊- 𝟏𝟎 𝐬𝐭𝐞𝐩𝐬 𝐭𝐨 𝐏𝐫𝐨𝐩𝐞𝐥 𝐲𝐨𝐮𝐫 𝐂𝐚𝐫𝐞𝐞𝐫 𝐢𝐧 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭
📚 [ Ссылка ]

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