With today's technological advancements, even an individual can build a fantastic application/product/service. But to make it grow, sustain, and scale, they need the support of their community, i.e., their actual dedicated users.
Communities help businesses connect with their users and learn how to improve their offerings. In addition, communities support businesses while they grow, challenge them to break barriers, educate them on their target market, and raise their overall standards and practices.
Interested in learning more about what communities can do for your business?
Check out our video and learn how to nurture a community around your product/service to improve your customer experience.
Agenda:
Challenges businesses face today
Importance of building a community
How to nurture a self-sustaining community
Challenges in building a community
Role of community in improving CX
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