How do you navigate difficult conversations at work?
As a leader, you often have to engage in difficult conversations. It can feel tempting to avoid the conversation and wait for things to pass. This does not lead to any resolution and can cause more issues in the future. So how do you handle difficult conversations in the workplace?
Avoiding these conversations can have a negative impact on the relationships with your peers, your colleagues, your manager and with your team members. It's important you engage in difficult conversations because it shows you have the courage to speak up, be vulnerable and talk about things that might cause discomfort at the start. However, they can lead to great progress.
Your direct reports also need your feedback. They want feedback.
In today's episode, we look at five tips that will help you to make this a little bit easier for the next time you have to prepare and engage in a difficult conversation.
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0:00 Introduction
0:40 Delaying difficult conversations can have a negative impact on your relationships.
1:33 Lean in. Start with curiosity & an open mind.
2:02 Self regulate your emotions & feelings before you start.
3:02 Truly listen. Listen to understand not just respond.
3:52 Tune into your empathy & consider the other persons point of view.
4:24 Approach with courage. It takes vulnerability & releasing control
5:37 Q. What are your challenges when it comes to having difficult conversations?
