Arriva's Lucy Dixon tells her Ivanti migration journey, recapping all the new capabilities she's found in Ivanti ITSM since moving on from Cherwell.

Transforming Arriva: Embracing AI and Automation
Arriva, a UK-based transport company, is enhancing its operations through automation and AI. After challenges with Cherwell, it chose Ivanti for IT service management in 2023. The project focuses on simplifying processes and improving data management, with a live launch set for March 2024. User feedback has shaped the development of dashboards and the separation of incident modules, leading to better service management and cost savings.

Visit us at: [ Ссылка ]

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

👷🏽‍♀️ Exceptional employee experiences
Any device. Any location. Ensure proactive, efficient service so employees can work how they want.

🔒 Secure Everywhere Work
Work anywhere, secure everywhere, with a comprehensive and scalable security strategy.

🎯 Accurate, actionable asset insights
Build the big-picture view of your IT estate and turn visibility into value.

Ivanti
Everywhere Work. Elevated.

Learn more about Ivanti at [ Ссылка ]

00:00 Company Overview
00:17 Workforce and Tech Adoption
01:05 Cherwell to Ivanti Transition
04:31 Implementation and Simplification
07:15 Knowledge and User Enhancements

свернуть