With the digital divide and legal deserts that commonly swallow the most isolated communities, how can we make user-friendly choices that both accommodate the realities of limited resources and tackle geographic barriers to justice?
Presenters from Louisiana and Minnesota will discuss how they built partnerships and thoughtfully connected some of the most rural places to a continuum of virtual and in-person services - ranging from legal education and information to self-help, attorney-client meetings, and virtual hearings - via legal kiosks / access points.
Attendees will also learn about the process stakeholders used to conduct user research and develop a human-centered design that takes into account the various stages in the lifecycle of a legal issue. In addition to discussing the lessons learned bringing both physical and digital access to rural areas, presenters will demonstrate the new site design and outline plans for growth and sustainability.
Speakers:
Amanda Brown - Lagniappe Law Lab, Executive Director
Stephanie Beaugh - Louisiana State Bar Association, Access to Justice Projects Counsel
Rachel Albertson - Legal Aid Service of Northeastern Minnesota (LASNEM), Development and Communications Manager
