IT HELP DESK Interview Questions & Answers! (How to PASS an IT HELP DESK SUPPORT Job Interview!) By Richard McMunn of: [ Ссылка ]
#interviewquestionsandanswers #ithelpdesk #itsupport
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH IT HELP DESK INTERVIEW QUESTIONS:
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IT HELP DESK INTERVIEW QUESTIONS AND ANSWERS!
Q1. Tell me about yourself. 01:41
Q2. Why do you want to work in IT support? 04:20
Q3. What are the main duties and responsibilities of an IT help desk support worker? 06:31
Q4. Tell me about a time when you solved a complex IT issue. 08:52
Q5. What are your strengths and weaknesses? 13:!4
Q6. Describe a situation when you had to talk someone with no computer knowledge through an IT problem? 11:07
Q7. Tell me about a time you dealt with an angry customer or client.
Q8. What are your salary expectations?
Q9. Why do you want to for our company?
Q10. When you encounter an IT issue, what problem solving process do you follow?
Q11. Tell me about a time when you went the extra mile to provide support.
Q12. Why should we hire you?
Q13. Someone calls and asks for urgent IT support, but you have no knowledge or experience in the problem. What would you do?
Q14. Describe a time when your communication skills persuaded someone to see your point of view.
Q15. What is good customer service?
Q16. What would you do if a customer was experiencing slow network speeds?
Q17. How do you keep your knowledge up-to-date with IT and technology developments?
Q18. Tell me a time you made a mistake at work.
Q19. Why do you want to leave your current job?
Q20. Where do you see yourself in five years?
Q21. That’s the end of your IT help desk support interview. Do you have questions?
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH IT HELP DESK INTERVIEW QUESTIONS:
[ Ссылка ]
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