After planning a trip, you will deciding the place, you will look for the accommodation and book a room in hotel. You travel that place, stay in the hotel and come back home. From hotelier perspective; during this process guest goes through different stages, these are all parts of a guest cycle. So in this video we will discuss ‘Guest Cycle’.
During this guest cycle guest passes through 5 stages:
1. Pre-Arrival
2. Arrival
3. During the stay/Occupancy
4. Departure
5. Post departure.
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Some related tags: Hotel front office, hotel front office job, front office guest cycle, hotel check in procedure, Guest arrival procedure, guest registration, hotel checkout procedure, Hotel guest cycle, front office practical, hotel front office training, post departure activities, front office training video, front office interview questions, front office assistant, front office department in hotel, hotel management training videos, hotel management training videos,
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