Learn how you can use internal tagging in Sprout Social's Smart Inbox to optimize message management workflows for your team's customer care strategy. Discover how to add and manage Tags, create custom views and filter messages to increase your team's efficiency. In this video, we also show you how to make and set up Tag Performance Reports to track your team's progress.
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🌱Chapters in this video
0:00 Intro
0:20 How to create internal Tags
1:46 How to filter internal Tags in the Smart Inbox
2:05 How to create a Custom Inbox View in the Smart Inbox
2:38 How to see your Tag Performance Report
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