Why is it important?
Performance Management (PM) is essential for business, ensuring goals and objective are consistently being met by aligning people, processes, and systems. It rests on the simple principle that “what gets measured gets done”. Yet in too many companies, the system is slow or broken, causing firefighting, efficiency losses, unhappy customers, and eroding margins.

What does it do?
A well-designed and well-run Performance Management System (PMS) ensures that the entire organization operates from a single, verified version of the truth, so that all employees understand the organization’s overall performance and how they have contributed to it. Additionally, the PMS dashboard highlights potential problems, allowing managers to take quick actions to solve deviations (defects, delays) to keep the business on track.

How does it work?
The PMS creates a cascade of metrics and targets, from top-level strategic objectives down to the daily activities of frontline employees. Managers continuously monitor those metrics and regularly engage with their teams to discuss progress and issues. Good performance is rewarded, while underperformance triggers actions to address underlying problems.

About this training video:
In this performance-management introduction, you will learn how the process works, which metrics to use, and how to build and operate such system. Roles for online course include sponsor, student, and coach. The sponsor allocates resources and provides context, such as missed targets, persistent gaps, insufficient progress, or inconsistent results. The student invests time to develop and implement the performance management process and system. The coach evaluates progress, provides advice and feedback.

What you will get:
Completing the expert course not only builds new skills, but also makes you better leader by helping your team succeed. Specifically, see and solve problems before crisis strikes and systematically achieve targets that seemed out of reach before. For example, reducing the gap between current and ideal state by 1-3 percentage-point each month, or 12-36% year-on-year. It's time and effort well-spent, to boost your skills, impact, and career. If you are ready to enrol into the course, click this link: [ Ссылка ]

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