Course Summary:
Process industries deal with a variety of challenges including global competition, improving manufacturing efficiencies, and capacity constraints. In addition, some operations and processes can involve high risk which can impact your entire organisation.

This course provides you with comprehensive strategies for developing operational excellence to improve business processes, safety, and culture. You will explore strategic and operational best practices in safety, risk, reliability, and quality management. Lessons from High Reliability Organisations (HROs) provide you with models of learning and unlearning from near misses and failures.

Course Objectives:
Describe best practices for achieving operational excellence.
Identify and outline the effects of technical and human risk on operations.
Develop a customised operational improvement plan that addresses areas of significant risk.
Apply benchmarking techniques to generate performance metrics.
Leverage the experiences of High Reliability Organisations (HROs).
Design an effective action plan to inculcate operational excellence across the organisation.

Course Link:
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