Rural Contract Administration Manual (RCAM) Now Posted on the NRLCA website (www.nrlca.org). In this video, President Maston discusses the RCAM. Jointly prepared by the NRLCA and the Postal Service, this manual provides a mutually agreed upon explanation on how the contract should be applied to the issues addresed in the document. When a dispute arises, the parties should first go to the RCAM to determine if the issue in dispute is addressed. If it is, the parties are required to resolve the dispute in accordance with the manual.
