Discover how to tackle one of the biggest challenges faced by many consulting clients today: the poaching of their employees by international companies seeking native American language speakers to expand their global footprint. Joey Coleman dives into effective strategies for retaining top talent and combating employee poaching. Explore the allure of work-from-home arrangements and competitive salary offers, and learn how to create a compelling work environment that goes beyond monetary compensation. Stay ahead of the game and ensure your employees feel valued and motivated to stay with your organization.

Through conversations with leaders, Nick and his guests exchange insightful stories, best practices, and invaluable lessons they have learned along the way. They are focused on the interplay between customer experience, employee experience, and the transformation of customer service. #customerservice #customerexperience

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