As per the latest news on Times Now, the Consumer protection authority which comes under the ministry of consumer affairs decides to ban restaurants and hotels from levying a service charge by default. New service charge rules, Hotels, and restaurants could not impose at any point service charges automatically or by default on food bills, administered by the Central Consumer Protection Authority (CCPA) on Monday. The CCPA added that consumers can lodge on National Consumer Helpline number 1915 against hotels /cafés charging administration charges. In the midst of rising complaints, the CCPA has given rules for unfair trade practices and infringement of consumer privileges concerning demanding service charges. "I think that is a good move stating that we are already aware of it that service charges volunteer. It's about the customer's decision whether I have to pay it or not, so from that perspective, I find it a good move. Many of us may not be comfortable paying service charge", said a Resident, Bengaluru. Watch the complete video now to know more.
#HotelsServiceCharge #Customers #NoServiceCharge
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