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The reasons for suspending an account usually comes from a very limited number of factors, the most common suspension is freezing an account for initial verification. As a new seller eBay can ask you for various verifications about the account to see that you are a legitimate seller.

The second more common type is called MC011 suspension. So let’s talk about this for a second. This suspension will come mainly due to poor customer service, or the use of unapproved vendors to work on eBay or just due to slow shipping.

The most important reason for maintaining a high level of customer service is because just as you take care of your customers, eBay will take care of you.

In cases of MC011 suspension, if you wish to continue account activity, you are forced to provide a more in-depth documents and respond to a detailed request from eBay for documents to continue account activity.

Usually we get MC suspension we have to provide many detailed documents regarding our business activity. The documents that will be requested from you in most cases, will be verification of an ID card, verification of your residential address and in some cases you may also need to provide proof of delivery for your products. However, there are no fixed or specific forms that need to be filled out on a regular basis, this is something that is determined by eBay individually

If you are a new seller, and got your account suspended, just call eBay customer service and tell them what happened and you will get full guidance on what you need to do. There is also a live chat with eBay as a contact option.

Suspensions are part of the game, and you should not be afraid of them, instead, learn from them.

Suspension will come most of the time in response to misconduct on our part as sellers, it could be poor customer service, late deliveries or tracking numbers, or even an angry customer who has not received a satisfactory response, we need to know how to work from the beginning to avoid suspension, but even if it happened to us, It is important that we learn who it is, and take the conclusions with us further

And it's important to know that if you did not commit any offense, there is no reason why you should not get a second chance from eBay

#eBay #eBaySuspensions #MC011

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