Intelligent Chatbots lend themselves to making internal Automation interfaces more agile, but at the same time, they can be exploited to provide immediate responses to customers, thus improving Customer Satisfaction. How? Watch the video to find out!
What's in this video:
0:00 Introduction
0:54 Chatbots & Customers - How do they relate?
4:07 The features of Chatbots
5:47 Chatbots with and/or without Artificial Intelligence
10:28 How to choose Chatbots?
11:56 Conclusion
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The Surprising Truth About Automation in Customer Service
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