How can you truly “do CX right” at your company? Stacy Sherman, host of Doing CX RIght, sits down with customer experience analyst, Tim McElgunn, to share decades of knowledge on critical topics like improving employee experience, blending AI technology with human skills, measuring CX metrics that matter, and creating a culture of service. You’ll discover practical tips and strategies to elevate your CX game and delight customers. Whether you're a CEO, leader, entrepreneur or CX professional, this conversation will give you new perspectives and actionable techniques you can immediately apply. Listen now for a dose of CX wisdom!

Also, join us at ICMI event in October 2023. Message Stacy for details and promotional code at info@doingcxright.com.

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