Hello FBO Family,
This is quite common with USPS, and is normally resolved without incident,
we apologize if you have not received your item as indicated.
If your tracking information shows that your package was delivered but you can't find it:
Carrier may have placed it in a safer location, please check:
Mailbox
Porch
Garage
Any area out of potential weather hazards
Exterior doors and any locations where the package could be placed
Check your mailbox again as some packages come separately from your regular mail.
Check with others in your house that may have accepted it.
In rare cases, package may show as 'delivered' but could take additional 24 hours.
If it has been over 24 hours from the 'delivered' status, to save time a service request may be sent by email to your local Post Office™ facility for follow-up. You will receive a confirmation number and a contact within 2-3 business days.
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