In an exciting new presentation, ITIL 4 architect Roman Zhuravlev explores the ITIL Maturity Model. He’ll reveal what it tells us about our service management practices, and how we can use it to increase our value to the business and compare our own level of maturity with that of other organisations.
In our new role as an Axelos Consulting Partner (ACP) – itSMF UK are pleased to be able to offer an assessment service to members based on this Model.
