Company Questions
How many properties do you have in this area?
How long have you been in business?
How many employees do you have?
What is company revenue?
Pricing Questions
Price per door?
Discounts for multi-door sign on?
When do I receive my rent funds each month?
Who holds the tenants’ deposit(s)?
Do I get a monthly statement or can I view everything in a portal online?
What is the cancellation policy?
Action Questions
What actions are you taking for me or on my behalf?
Do you do property walkthroughs to check on the units?
How do you handle maintenance requests?
Level of Support Questions
Dedicated property manager?
For PM- How long have you been doing this for?
Do you have an SLA on response time to me? To tenants?
Tax Questions
Do you collect state tax on behalf?
What documentation do you provide? 1099?
Eviction Questions
Do you handle the eviction process?
What costs are involved?
How many evictions have you done in the past 12 months?
Tenant Placement Questions
What is your process for tenant selection, verification and placement?
Are the showings virtual or does an agent accompany all showings?
Average time to place a new tenant?
What is your renewal percentage or your churn percentage?
Lease Questions
Can I see a sample lease?
Can I add my own clauses?
What length of time is the typical lease?
